Chat - Support Board - WordPress Chat Plugin 3.7.5

Bug
Fixed bug related to phone number selector.

Bug
Fixed bug related to automations of message type while registration is active.

Bug
Fixed bug related to users search in the admin area.

Bug
Fixed bug related to receiving medias from MMS.

Bug
Fixed bug related to the registration form.

Bug
Fixed bug related to card and slider rich messages.

Bug
Fixed various bugs related to article translations.

New feature
Added the following newsletter integrations: SendFox.

New feature
Added new automation conditions. Distruption: you must update your automations.

New feature
Added support for OpenAI function calling in Q&A. Distruption: you must move your functions to the Q&A area.

New feature
Added Filipino language.

Info
The subscribe message has been removed, use the follow-up message from now on. Distruption: you must update the follow up message if you were using the subscribe one.

Info
The setting OpenAI > Function calling has been removed.

BugFixed bug related to voice messages.
BugFixed bug related to red counter.
BugFixed bug related to offline message.
BugFixed bug that ws forcing to reloead Support Board to see new messages in the PWA if the phone was inactive.
New featureFilter users by conversation department, tag, and channel.
New featureFilter attachments by type.
New featureOption to disable the articles area.
New featureAdded Traditional Punjabi - Gurmurkhi language.
New featureStarred tag to easely select conversations tagged with it.
OptimizationThe number of selected conversation and user filters now appear on the filter button.
ApiUpdated response for the PHP API function 'sb_get_shortcode()'. Now returns an array of shortcodes or an empty array if no shortcodes are found.

BugFixed bug related to uploading file and attachments.

New feature New articles system.
New feature IP Banning. Restrict chat access by blocking IPs.
New feature Option to hide the conversation details panel.
Optimization Various push notifications improvements.
Bug Various minor bug fixes.
Api Depreacted JS API function 'SBPusher.pushNotification()'. Now replaced by 'SBF.serviceWorker.pushNotification()'.
Api Depreacted PHP API function 'sb_save_articles()'. Now replaced by 'sb_save_article()'.

Bug
Fixed bug related to Push Notifications by Pusher.

Bug
Fixed bug related to getting correct user language.

Bug
Fixed bug related to deleted converstions when an agent was deleted.

Bug
Fixed bug related to OneSignal Push Notifications.

Bug
Fixed bug related to conversations list order in the admin area.

Bug
Fixed bug related to flash notifications for the chat widget.

Bug
Fixed bug related to sending audio messages to messaging channels.

Bug
Fixed bug related to user email notifications via cron job.

New feature
Added support for MySQL encrypted database connection.

New feature
Option to force one conversation per department and one conversation per agent.

New feature
Option to disable sending of privacy, subscribe messages on messagin channels.

New feature
New messages counter for admin area.

Optimization
Improved sound notifications. Distruption: some of your existing sound settings will be lost. You have to setup them again.

Optimization
Improved admin area design.

Optimization
Improved queue management.

API
New argument extra_3 for the PHP API function 'sb_new_conversation()'.

Optimization
Improved admin area design.

Optimization
Option to disable the follow-up message on messaging channels.

Optimization
The login form is now the default form when registration is enabled.

Bug
Fixed bug minor bugs related to RTL on the admin area.

New featureOption to edit notes and to hide note username.

New feature Search for settings.

New feature Option to show the department colors on the left conversation list.

New feature Added Traditional Chinese language.

Optimization Improved tags. Distruption: your existing tags will be lost.

Optimization Improved SMTP compatibility.

Optimization Added custom push notification badge.

Bug Fixed bug related to chat close on mobile when a new automated message is received.

Bug Fixed bug related to conversations order in admin area.

Bug Fixed bug related to email piping.

Bug Fixed bug related to desktop notifications username.

Bug Fixed bug related to unread conversations count in admin area.

Info The agent availability report is not longer available due to performance reasons.

Bug
Fixed bug related to departments filter for agents.

Bug
Fixed bug related to Push notifications on iOS devices.

Bug
Fixed bug related to red notifications.

Bug
Fixed bug related to issues with audio recording on Safari.

Bug
Fixed bug related to queue and routing.

Bug
Fixed bug related to RTL design.

Bug
Fixed bug related to duplicated or missing attachments when receiving multiple attachments at the same time.

Bug
Fixed bug related to issues with audio recording on Safari.

Bug
Fixed bug related to HubSpot newsletter integration.

Bug
Fixed bug related to the audio player.

Bug
Fixed bug related to users list when routing, queue or hide conversation of other agents setting is active.

New feature
Added support for OneSignal Push notifications.

New feature
Added Lithuanian language.

Optimization
The away mode is now disabled by default. It must be activated from Settings > Notifications > Away mode.

Security Some minor enhancements have been made to improve security.

Bug Fixed bug related to supervisor privileges.

Bug Fixed bug related to getting new conversations.

Bug Fixed bug related to code snippets rendering.

Bug Fixed bug related to the users table error when logged in as agent and routing is active.

Bug Fixed bug related to auto opening of the chat.

New feature Option to filter conversations by chat source.

New feature Option to force email notifications.

New feature Option to exclude admins from receiving email notifications.

New feature Offline status is now automatically activated after 2 minutes of inactivity.

New feature Option to change admin colors.

New feature Option to change the texts of the admin login page.

Optimization Improved touch gesture behavior on mobile devices.

Optimization Improved flesh notifications.

Optimizatio nImproved red counter notification.

ApiMajor update to the responses of the following PHP API: sb_get_conversations(), sb_get_new_conversations(), sb_get_new_user_conversations(), sb_search_conversations(), sb_get_user_conversations().

ApiMajor update to the responses of the following JS AJAX API AND WEB API: 'get-conversations', 'get-new-conversations', 'get-new-user-conversations', 'search-conversations', 'get-user-conversations'.

Bug Fixed bug related to the translation of the admin login area.
Bug Fixed bug related to scrolling on new messages.
Bug Fixed bug related to the follw up message delay.
Bug Fixed bug related to empty admin message menu.
Bug Fixed bug related to shortocode-like strings returning false in messages.
New feature Calendly integration for booking appointments.
New feature Option to export reports.
New feature New report: agent availability.
Optimization Increased responsive mode to all devices smaller than 465px.
Api New PHP API function 'sb_reports_export()'.
Api New WEB AND AJAX API function 'reports-export'.