Live Chat and Ticketing System Module V2.1.9

Built-in chat and ticket system (helpdesk) for Prestashop, self-managed, free forever! Complete 2-in-1 customer support channel for easy communication with online customers and increased sales.

Live chat
The live chat feature allows you to chat with more than 1000 online visitors to your site at the same time. Live chat includes many great features such as: multi-chat windows, auto reply, ready messages, anti-spam, etc., making it a complete online chat system for Prestashop.

Ticket system
The ticket system function (help desk) allows you to centralize customer support. The customer submits their support requests through tickets, you can easily manage all customer tickets from their admin area: assign tickets to departments / staff, mark a ticket as resolved, respond to a customer ticket, etc.