* New: Learning Management System (LMS) Plugin Integration Add-On (Premium)
* New: Organize and categorize your tickets with tags for better management
* New: Avoid conflicting actions by agents with this new agent collision detection feature.
* New: New action added in the thank you setting. You can directly open the newly created ticket.
* Fix: Attachment links in notifications do not show for the attachment custom field
* Fix: Conditions not working for customer fields
* Fix: Translation does not work for default filters
* Fix: Login not working for some users
* Fix: Reply and close ticket action add an incorrect log
* Fix: GET /wp-json/supportcandy/v2/tickets API not working
* Fix: Unable to download docx and zip file attachments on some servers
Updated
SupportCandy – Agentgroup 3.0.0
SupportCandy – Assign Agent Rules 3.0.2
SupportCandy – Automatic Close Ticket 3.0.2
SupportCandy – Canned Reply 3.0.3
SupportCandy – EDD Integration 3.0.1
SupportCandy – Email Piping 3.0.7
SupportCandy – Export Tickets 3.0.3
SupportCandy – FAQ Integration 3.0.2
SupportCandy – Knowledgebase Integration 3.0.2
SupportCandy – Print Tickets 3.0.3
SupportCandy – Private Credentials 3.0.2
SupportCandy – Reports 3.0.2
SupportCandy – Satisfaction Survey 3.0.2
SupportCandy – Schedule Tickets 3.0.1
SupportCandy – SLA 3.0.1
SupportCandy – Timer 3.0.2
SupportCandy – Usergroup 3.0.3
SupportCandy – Woocommerce 3.0.5
SupportCandy Gravity Form Integration 3.0.2 SupportCandy Email Piping 3.0.5 SupportCandy Woocommerce Add-on 3.0.4 SupportCandy Print Tickets 3.0.2 SupportCandy Knowledgebase Integrations 3.0.1 SupportCandy Faq Integrations 3.0.1 SupportCandy Private Credentials 3.0.1
- New: Hooks added for before and after widgets to enable adding custom widgets if required.
- New: CSS classes added for thread elements to distinguish customer reply or agent reply.
- Fix: Removed auto-scroll from frontend.
- Fix: Unable to remove the placeholder from string translations.
- Fix: Create ticket not working if captcha credentials missing.
- Fix: Added few missing translation text.
- Fix: Default value for custom fields Status, Category and Priority is now a required field.
- Fix: Few framework scripts printing on all pages even if set for custom pages.
- Fix: Add-on license activation does not work if site_url and home_url is different.
- Fix: Attachment does not download if site_url and home_url is different.
- Fix: Multi-select required field validation not working in the ticket form.
SupportCandy Email Piping 3.0.3 SupportCandy Woocommerce Add-on 3.0.3 SupportCandy Reports 3.0.2
SupportCandy Satisfaction Survey 3.0.1 SupportCandy Email Piping 3.0.2 SupportCandy Woocommerce Add-on 3.0.2 SupportCandy Print Tickets 3.0.1 SupportCandy Assign Agent Rules 3.0.1
SupportCandy Timer 3.0.1 SupportCandy Woocommerce Add-on 3.0.1 SupportCandy Usergroups 3.0.1
SupportCandy Gravity Form Integration 3.0.1 SupportCandy Email Piping 3.0.1 SupportCandy Reports
Updated Only 16 Add-Ons
SupportCandy Satisfaction Survey 3.0.0 SupportCandy Gravity Form Integration 3.0.0 SupportCandy Email Piping 3.0.0 SupportCandy Edd Integration 3.0.0 SupportCandy Timer 3.0.0 SupportCandy Woocommerce Add-on 3.0.0 SupportCandy Print Tickets 3.0.0 SupportCandy Assign Agent Rules 3.0.0 SupportCandy Knowledgebase Integrations 3.0.0 SupportCandy Faq Integrations 3.0.0 SupportCandy Schedule Tickets 3.0.0 SupportCandy Agentgroups 3.0.0 SupportCandy Usergroups 3.0.0 SupportCandy Private Credentials 3.0.0 SupportCandy Reports 3.0.0 SupportCandy Sla