BeDesk - Customer Support Software & Helpdesk Ticketing System 2.0.2

BeDesk is a self-hosted, feature packed customer support, ticketing, email management and helpdesk software that does not require any coding or server knowledge to setup.

It can automatically turn emails into tickets/replies and send agent replies made from BeDesk as emails. Customers can also create tickets and reply directly from BeDesk site.
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Features​

• Email With Superpowers – Use as email management software, keeping...

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New Features

Fully rewritten BeDesk in React. This results in many improvements from previous versions, including better performance, bundle size reduction by nearly 2x (with bigger reduction in future updates), better animations and many bugfixes.

Refreshed the design for most pages across the site.

Added support for importing emails via IMAP.

Added support for parsing raw emails using OpenAI.

It's now possible to upload files directly from browser to s3 and s3...

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• fix: a few issues with user passwords and login
• fix: email attachments when using s3 to store files
• fix: visual issues on landing page headings
• fix: hide purchases panel if envato integration is disabled

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BeDesk - Customer Support Software & Helpdesk Ticketing System - a self-hosted, feature packed customer support, ticketing, email management and helpdesk software



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new: it's now possible to edit subject on ticket page
new: errors will on the site will now show more details, if logged in as admin.
new: translations can now be downloaded and uploaded as .json file
new: visible to and managed by fields are now available for categories as well as articles
new: added CRON, outgoing email and error logs in admin area
new: changed email verification to use one time password, instead of verification link
new: request password before allowing user to delete...

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