Z Desk - Support Tickets System with Knowledge Base and FAQs 2.3 Nulled

Z Desk – Support Tickets System with Knowledge Base and FAQs developed to create a support ticketing. It allows live chatting, posting articles, and FAQs. It supports the creation of multiple departments and user roles based on your needs.

Main Features:​

• Mobile Friendly
• Bootstrap 5 (Main Website)
• Based on CodeIgniter 3
• Easy Installation Using Wizard
• Dashboard and Statistics
• Multiple Departments
• Assign Multiple Users to...

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theresa said:

thanks to dear member @theresa submitted a new resource:

Z Desk - Support Tickets System with Knowledge Base and FAQs - Support Tickets System with Knowledge Base and FAQs developed to create a support ticketing.



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- Added Guest Ticketing Feature
- Added Menus For Users "All Tickets & Chats" (Manage Users, Edit User)
- Added "Tickets and Chats" Counts For Each User & Department
- Added Option to Resend the Guest Ticket Access Link
- Added Option to Resend the Verification Email (Guest, Customer)
- Some Fixes, Minor Adjustments, and Improvements
- Updated the Documentation

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- Added Support For PHP 8.1
- Added Multiple Attachments Support For Tickets and Replies
- Added Send Button For Chat Box (Public Area)
- Added Option to View Ticket Image Attachment (Public Area)
- Added a Button For Create New Ticket (Ticket View Page, Public Area)
- Added Custom CSS Field in General Settings
- Fixes, Adjustments, and Improvements
- Updated Some Vendors (Third-party Libraries)

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- Added Only for Logged-in Users Content Option (Articles, FAQs)
- Added Custom Pages Module (e.g. About Us)
- Added Tickets Notes Feature with File Attachment
- Added Editor (Like Articles) in FAQs and Announcements
- Added the Visibility Option For Custom Fields
- Improvements and Bugs Fixing

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- Added 2FA (via Email)
- Added Change Ticket Department Option
- Added Change Ticket Priority Option
- Added Change Chat Department Option
- Improved Notifications System
- Minor Improvements

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- Added IMAP Settings
- Added Default Department and Priority Settings (Email to Ticket)
- Email to Ticket (Also Known as Email Piping)
- Fixed Minor Issue
- Updated Documentation

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no change log for this version

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